Delivery

Environmental badges are sent as priority letters from abroad.

• German and Austrian environmental badges are sent from Germany.
• French environmental badges are sent from France.

We want you to receive your order as quickly as possible – that’s why we send the environmental badge for each country separately. This means that if you have ordered a pack of badges, you will receive more than one letter.

Delivery in Europe takes an average of 3 working days from dispatch and approximately 7 working days worldwide.
We offer an express delivery option for EU countries.

All delivery times are standard delivery times. For deliveries to islands and to rural or remote areas, as well as for deliveries subject to special import regulations, depending on the destination country, longer delivery times may apply.

In every email you receive from us you will find a green button that allows you to track the status of your order.

• Upload the required documents from your vehicle.
• Download scans of the environmental badges issued.
• Download your invoice, proforma invoice or credit note.
• Verify your delivery and billing address.

Once your order has been processed, you will be notified that your environmental badge is being printed.

• You have the option to double check the delivery address and report any changes.

Once your shipment has been dispatched, you will receive an email from us and a scanned copy of your issued environmental badge.

• This scan is for your information only and does not replace the environmental badge itself.
• Note for the French badge: You can use the printed PDF of the environmental badge until you receive your printed badge in the post.

Your order will be processed within 24 hours (working days). If you place your order between Monday and Friday before 1:00 PM, we will usually process it the same day.
We usually dispatch the issued badge from Germany on the same or next working day.
The condition is that the order is paid for and contains all the necessary documents.

Delivery Options

• Free delivery worldwide
• Delivery with online tracking
  • We will email you the tracking number and link to the tracking service immediately after dispatch.
• Express delivery to an address in Germany
  • Your order will be processed as a priority – the same day for orders placed between Monday and Friday before 1:00 PM.
  • Delivery usually takes one working day.

Your order will be processed within 24 hours (working days).
Within 48 hours of processing, we will email you a PDF of the French environmental badge, which contains a QR code and is fully valid, allowing you to travel temporarily without fear.
The condition is that the order is paid for and contains all the necessary documents.

• The printed environmental badge will arrive by post approximately 14 days after you receive the dispatch email from us.

• Have you ordered a French environmental badge with self adhesive foil?
  • The self adhesive foil will be sent separately, so you will receive two letters.

Delivery Options

• Delivery of the French environmental badge is free worldwide.
  • Unfortunately, the link to track your shipment is not available.